Project Operations

David Howard
Director, Project Fulfillment, Data Processing, Corporate Systems

David’s core role is in ensuring company-wide corporate and employee systems integrity, human technology interaction training, and overall system stability, maintenance and security. Additionally, David  actively researches the interplay between communication technologies & identity formation as well as the maintenance and evolution of on-line communities, and measuring the ever evolving behaviors of users in electronic social spaces with an eye on developing the company’s next generation of systems and technologies. In addition to having highly desirable interactive technology talents, David holds an M.S. in Applied Anthropology from the University of North Texas.

Jon Keesey
VP of Field Operations & Ethnographic Resources

Jon oversees the recruiting, screening, and training of the SmartRevenue ethnographic field team. He has nearly a decade of operations and marketing experience as a small business owner, and has successfully launched several product lines. He was a PhD candidate (ABD) in anthropology at the University of California - Santa Cruz where he won the Excellence in Teaching award and conducted research in Haiti and Uganda.

Aura Caplett
Director of Standards

Aura is committed to the development and implementation of the SmartRevenue ethnographer training program as well as the development of several of SmartRevenue’s best practice policies and procedures.  Aura has been extensively trained in both quantitative and qualitative methods with a focus on ethnographic research methods and analysis.  She is currently enrolled in SUNY Stony Brook’s Sociology PhD program.  Her research interests include green marketing, environmental aesthetics, and the effects of environmental beliefs on consumer behavior.