People

Jon Keesey
VP of Operations

Jon oversees the recruiting, screening, and training of the SmartRevenue ethnographic field team. He has nearly a decade of operations and marketing experience as a small business owner, and has launched several successful product lines. Jon was a Ph.D. candidate (ABD) in anthropology at the University of California, Santa Cruz, where he won the Excellence in Teaching award and conducted research in Haiti and Uganda.

John Dranow
CEO

John was named New England Small Business Administration (SBA) “Person of the Year” and first runner-up in USA. He has extensive experience in retail consulting and research, food service, and career education. He is the co-founder of the New England Culinary Institute, has taught and administered at University of Iowa, University of Missouri, Radford College, and Goddard College, and is the former chair of American Institute of Food and Wine. John received his MA and MFA from the University of Iowa. He is the recipient of a NEA grant and is a published author.

Dard Neuman, Ph.D.
President of Insights

Dard combines academic excellence and industry expertise to design SmartRevenue's quantitative ethnography research, guide research analysis, and provide clients with actionable insights. He has been part of the SmartRevenue team from its beginnings, ensuring that project operations, management, and deliverables are of the highest quality.  Dard received his Ph.D. in cultural anthropology, where he completed doctoral research as a Fulbright-Hays scholar.  Dard has also gained distinction as a professor; he served on the Columbia University core curriculum and received the teaching award for excellence.

Braxton Haulcy
VP Business Development & New Opportunities

Braxton is a veteran of the research industry, with more than 20 years of consumer packaged goods experience. He has experience in market research, customer satisfaction and loyalty research, competitive intelligence, category management, field sales, corporate development, and finance. Previous experience includes work with Pillsbury, General Mills, Information Resources (IRI), and Nielsen. Braxton received his MBA in Marketing from the Krannert Graduate Management School at Purdue University.

Frances Glick
VP Shopper Insights

With over twenty years of shopper and consumer research experience, Frances brings strategic actionable insights, high-level quantitative analysis, and unparalleled service to her clients and projects. In addition to her quantitative and qualitative research knowledge, Frances provides trade-channel specific expertise including supermarket, mass merchandiser, dollar, drug, convenience and home improvement, as well as multi-cultural research experience. Prior to joining SmartRevenue, Frances was Vice President of Client Services at Meyers Research Center where she provided shopper insights analysis to manufacturers, retailers and consultants. Frances holds an MBA from the University of Texas at Austin and a BA in psychology from UCLA.

Annik Ramsey
Project Field Manager

Annik has worked as a consumer-based ethnographic field research consultant, a project manager, and analyst since 2005. Annik brings experience to field operations in both quantitative data collection and qualitative research design and analysis. Annik teaches Cultural and Biological Anthropology and has an MA in Anthropology from CSU, Fullerton.

Tim Lauchlan
Project Director

With a keen curiosity for shopper insights, Tim brings over ten years of market research experience to SmartRevenue. Using a variety of qualitative and quantitative tools, Tim manages projects for retail and CPG clients. He has completed Qualitative Moderator and Analysis Training at Burke Institute in Cincinnati, Ohio and holds an MBA from Wayne State University with a concentration in Marketing, Specializing in Market Research.

Jennifer Green
Research Manager

As research manager, Jennifer is involved in all phases of project management, as well as survey design, data analysis, and reporting. Jennifer brings her experience and knowledge of statistical methods and analysis, survey methods, and research and data collection techniques to help deliver actionable learnings to SmartRevenue clients.

Laura Hanson
Research Manager

Laura has been with SmartRevenue since 2010 conducting quantitative and qualitative ethnography as well as leading qualitative projects. She uses a critical and creative approach to conducting, analyzing, and interpreting shopper behavior. Laura successfully defended her Sociology Ph.D. at the University of Kent in Canterbury, England and holds an MA in Criminology/Sociology from the University of South Florida. Laura has extensive research experience in the academic, private, and social service sectors.

Angela Klepach
Research Manager

Angela Klepach joined SmartRevenue as an ethnographer in 2008 after completing her MA in Applied Cultural Anthropology at Georgia State University. Now as research manager and analyst, Angela works closely with clients on all project components from research design to reporting, ensuring that client needs and objectives are met. Additionally, Angela is often in the field conducting shopper ethnographies, enabling her to connect and contextualize shopper insights to client business goals. Angela has prior experience in retail, management, and marketing.